Sandals Clean, Safe, and Smart Approach to Caribbean Travel

GREAT NEWS! Travel Protection Plan Insurance is on Us!

Helping to protect your needs is Our Priority! Introducing our new Travel Protection Plan. You and your loved ones can experience paradise knowing all reservations made now through December 31, 2020 for travel until May 31, 2021 will automatically receive insurance coverage for medical expenses during your resort stay and also includes several benefits while you’re away. Best of all, it’s on us, purchased on your behalf and part of your Sandals reservation.

Free Room Cancellation

Free Room Cancellation And Get 100% Refund.

Free room cancellations for reservations cancelled 31 days or more prior to check-in date (with the exception of the Over-The-Water Suites). This is only applicable to the land/room portion of the booking. Flight cancellations are subject to airline carriers’ penalties and restrictions.

*Cancellation policy may vary for Loyalty & Travel reservations. View Terms & Conditions

Sandals Platinum Protocols

Platinum Protocol Of Cleanliness.

Additional protocol and guaranteed cleanliness standards to ensure heightened health and safety measures for guests seeking peace of mind in the Caribbean.


We have undertaken a thorough research assessment of all points of guest contact throughout our resorts and this has enabled us to focus on integrated advanced hygiene practices at over eighteen key touch points including:

1   Arrival at our Airport Lounges
2   Guest Transfers to our resorts
3   Food & Beverage Outlets(Dining, Dining Rooms, Bars, Kitchens)
4   Housekeeping & Laundry
5   Elite Services(Butler Service, Club Sandals, Concierge)
6   Maintenance
7   Resort Activities(Aqua Center, Dive Boats, etc.)
8   Guest Rooms
9   Elevators
10  Swimming Pools and Spa Jacuzzi’s
11  Team Members Access Points
12  Fitness Centers
13  Bathrooms
14  Suppliers & Receiving
15  All Public Areas(Resort, Beach, etc.)
16  Back of House Areas(kitchens, store rooms, offices, etc.)
17  Red Lane Spa

18  HVAC Systems


This all-encompassing approach starts from the moment guests arrive, through to the entire on resort experience up until our farewell.


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