San Diego Concierge
Ask a guest staying at San Diego’s Westgate Hotel to describe the Chief Concierge and there is a good chance he or she will mention the word “colorful.” Not only is Shraddha Carlin’s personality as bright as a rainbow on a sunny day, this 11-year concierge veteran works behind her Louis VI desk wearing silky Saris that scream one-of-a-kind style.
“The Westgate receives guests from around the world. I was born in Zambia, and my first Westgate General Manager encouraged me to wear clothing representative of my native country. I now own over 100 saris, and wearing colorful clothing has sort of become my trademark,” Carlin said.
Another attribute Carlin takes great pride in is keeping her Westgate guests happy. Carlin is a Hospitality, Sales, and Marketing International Award winner for service excellence. Whether she is arranging for a rental car, diagramming directions to a downtown restaurant, or reserving tickets for a concert, Carlin is always smiling, professional, and looking good.
In a hotel lobby environment which is accented with Baccarat crystal chandeliers, a Steinway piano, and lavish Persian rugs, Carlin’s distinctive over-the-shoulder saris still stand out. For your next San Diego hotel stay, the city’s best dressed concierge believes you’ll be sorry if you don’t come see her saris … and experience her personalized service.
By Tim Cotroneo